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Terms & Conditions

Welcome to www.virsa.in If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern relationship with you in relation to this website.

The term 'Virsa’ or 'us' or 'we' refers to the owner of the website whose registered office is Violescent Ventures. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without Virsa’s prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority

Payment Terms and Conditions:

What payment methods do you accept?

Virsa offers you multiple payment methods. We accept payments via Credit Cards (Visa, Master Card), and Debit Cards (Visa, Master Card & Maestro). We also accept payments through Net banking of about 35 banks. You may also pay using some popular cash cards like Done Cash, Paycash, ITZ etc.

Is it safe to shop online using by Debit card or Credit Card?

All Credit Card, Debit Card and Net banking payments are processed through a secure encrypted connection offered by our payment gateway partners.

Do you offer Cash on Delivery?

At present, we do not offer Cash on Delivery.

Are there any hidden charges?

There are absolutely no hidden charges. All taxes and other charges are borne by Virsa. The prices listed are final and all inclusive. You only pay the total amount shown in your order summary.

What should I do if my payment fails or is not properly executed?

In case there is a problem while payment, you may try paying again and complete your purchase. If a payment has been made twice, we shall effect a refund within 10 days. Please write to us as violescent@virsa.in

Returns

Virsa’s 14 day Returns and Exchanges Policy

Virsa offers you the option to return or exchange products purchased on this site within a period of 10 days from the date of receipt.

Exceptions

The returns policy will not apply in the following cases:

  1. Products with tamper proof packaging which have been opened (packaging to be cut or destroyed to access the product)
  2. The product has been used or the tags, labels, packaging etc removed
  3. Products on clearance sale, combo offer, free gifts.

How to return a product

The returns process will typically follow these steps:

  1. Write to virsa.in about your intention to return/exchange. You will receive a confirmation within 2 days.
  2. After confirmation, virsa.in will arrange for a pickup of the product.
  3. After inspection of the item, virsa.in will approve the return or exchange. In case of return the amount will be refunded online or by cheque. In the case of exchange, the item of the chosen type, size or Colour will be shipped to you virsa.in will bear the shipping charges.